Automotive Recalls: What to Do If Your Car Gets One

Woman reading recall notice

Automotive recalls are a fact of life for car owners. From time to time, automakers discover defects in their vehicles that can pose a safety risk to drivers and passengers. When this happens, they issue a recall, notifying affected car owners of the problem and offering a remedy to fix it. While recalls can be inconvenient, they’re essential to keeping drivers safe on the road. In this article, we’ll discuss what to do if your car gets a recall notice, how to determine if your vehicle is affected, and answer some frequently asked questions about automotive recalls.

What Is an Automotive Recall?

An automotive recall is a request by a manufacturer to return a vehicle to the dealership or service center to fix a defect or potential safety hazard. The manufacturer can initiate recalls but can also be mandated by the National Highway Traffic Safety Administration (NHTSA) in the United States or other regulatory bodies in other countries. A recall notice will typically be sent to the registered owner of the vehicle, but it’s important to keep in mind that recalls can apply to all vehicles of a certain make and model, regardless of ownership.

What Should You Do If Your Car Gets a Recall Notice?

If you receive a recall notice for your car, the first thing you should do is read it carefully. The notice will explain what the problem is, what the potential risks are, and what the manufacturer is offering to do to fix the issue. If you’re unsure whether your vehicle is affected, you can use the NHTSA’s online search tool to check for any open recalls using your vehicle identification number (VIN).

If your car is affected by the recall, the next step is to contact your dealership or service center. They will be able to confirm the recall and schedule an appointment to fix the issue. In some cases, the manufacturer may offer a loaner vehicle while your car is being repaired. It’s important to take action on the recall as soon as possible, as driving a vehicle with a known safety issue can put you and your passengers at risk.

What If You Bought a Used Car and It Has an Open Recall?

If you’ve purchased a used car and it has an open recall, it’s still the responsibility of the current owner to have the recall addressed. The manufacturer is required to fix the issue free of charge, regardless of who currently owns the vehicle. However, it’s important to note that some recalls have expiration dates, so it’s best to address the issue as soon as possible.

What If You Don’t Think the Recall Applies to Your Car?

If you receive a recall notice, but you don’t think it applies to your car, it’s still a good idea to follow up with the manufacturer or dealership. They can confirm whether your vehicle is affected and offer guidance on the next steps. In some cases, there may be a mistake in the recall database or the notice may have been sent in error.

Can You Continue to Drive Your Car if It Has an Open Recall?

It’s generally not recommended to continue driving a vehicle with an open recall, especially if the issue is related to safety. While you may not notice any immediate problems, there is always a risk that the defect could cause a serious accident. In some cases, the manufacturer may even be required to disable or immobilize the vehicle until the recall is addressed.

What If You Don’t Have Time to Get the Recall Fixed Right Away?

If you’re unable to get the recall fixed right away due to scheduling conflicts or other issues, it’s important to take steps to minimize the risk of a potential accident. This may include avoiding long trips or driving in high-risk situations, such as heavy traffic or bad weather. It’s also a good idea to inform any passengers of the potential risk and asking them to avoid using the affected part of the vehicle if possible. However, it’s important to note that driving a vehicle with an open recall is never recommended and should only be done in emergency situations. It’s always best to schedule repairs as soon as possible to ensure your safety and the safety of others on the road. If you’re having trouble scheduling repairs or need additional assistance, contact the manufacturer or a local consumer advocacy group for guidance.

Automotive Recall FAQs

How do I find out if my car has an open recall?
You can check if your car has an open recall by using our easy license plate recall lookup, the NHTSA’s online VIN search tool or contacting your dealership or service center.

What if I already paid to fix the issue before the recall was announced?
If you paid to fix the issue before the recall was announced, you may be eligible for reimbursement from the manufacturer. Contact them for more information.

Can I get a rental car while my car is being fixed for a recall?
In some cases, the manufacturer may offer a loaner or rental vehicle while your car is being repaired. Contact your dealership or service center for more information.

Can I refuse to have the recall fixed?
While you technically have the right to refuse a recall repair, it’s generally not recommended as it could put you and your passengers at risk.

How long does it take to fix a recall issue?
The time it takes to fix a recall issue can vary depending on the severity of the problem and availability of parts. Contact your dealership or service center for an estimated timeframe.

What if I’m not the registered owner of the vehicle?
Recall notices are typically sent to the registered owner of the vehicle, but if you’re not the registered owner, you can still contact the manufacturer or dealership to check for open recalls.

What if the dealership can’t fix the issue?
If the dealership is unable to fix the issue or you’re not satisfied with the repair, you can contact the manufacturer or file a complaint with the NHTSA.

What if I have more than one open recall on my vehicle?
If you have multiple open recalls on your vehicle, contact your dealership or service center to schedule repairs for all of them at once.

Will fixing the recall issue affect my car’s value?
Fixing a recall issue should not affect your car’s value, as it’s a necessary repair to ensure the safety of the vehicle.

How can I stay informed about future recalls?
You can sign up for email alerts from the NHTSA or follow the manufacturer on social media to stay informed about future recalls. It’s also a good idea to regularly check for open recalls using your vehicle identification number (VIN).